WELCOME to Caramax!

You must be 21 years of age or older
to browse this Website's TOBACCO Category.

Shipping Information

Do you ship to Canada?

Online system can't handle ships to Canada currently.
But we can ship to Canada by manually, so please contact us for details.
Request online: click here | E-mail : [email protected] | Call : (630) 543-2500
There could be a minimum order qty to processing shipped out.


I Placed My Order, When Will It Be Shipped?

Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
Tracking emails will automatically be sent out once it is shipped. you can check the status online anytime. click here


Do you offer local store pickup?

Yes, we are located at
950 Pratt BlvdElk Grove Village, IL 60007.
You can place an order online and pick up from our warehouse.


Our Shipping

  • All merchandise is shipped FOB Elk Grove Village, IL. .
  • All orders are shipped via UPS Ground unless otherwise requested.
  • Some larger quantity can be shipped via LTL freight.
  • Insurance and COD charges will be added when applicable.



If you have any questions about this Policy, please contact us by click here.

updated date. 04.4.2024